1. Introduction

At Abode Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website abodestudio.shop or make a purchase from us.

By using our Service, you agree to the collection and use of information in accordance with this policy. We comply with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

2. Information We Collect

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including payment processing and shipping
• Customer Service: To respond to your inquiries, provide customer support, and resolve issues
• Communication: To send order confirmations, shipping updates, and important account information
• Marketing: To send promotional emails and newsletters (with your consent)
• Website Improvement: To analyze usage patterns and improve our website functionality
• Security: To protect against fraud, unauthorized access, and other security threats
• Legal Compliance: To comply with applicable laws and regulations

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our contract with you (order processing, delivery)
• Legitimate Interests: For business operations, fraud prevention, and website improvement
• Consent: For marketing communications and non-essential cookies (where required)
• Legal Obligation: To comply with tax, accounting, and other legal requirements

5. How We Share Your Information

We may share your information with the following parties:

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill our contractual obligations
• Comply with legal, tax, and accounting requirements
• Resolve disputes and enforce our agreements
• Maintain business records for legitimate business purposes

Generally, we retain customer account information for 7 years after the last purchase, and marketing preferences until you unsubscribe.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data (subject to legal requirements)
• Restriction: Request limitation of processing under certain circumstances
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us at privacy@abodestudio.shop. We will respond within 30 days.

8. Cookies and Tracking Technologies

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• SSL encryption for data transmission
• Secure payment processing through certified providers
• Regular security assessments and updates
• Access controls and employee training
• Data backup and recovery procedures

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. International Data Transfers

Some of our service providers may be located outside the UK. When we transfer personal data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the UK authorities.

11. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our Service after changes constitutes acceptance of the updated policy.

14. Contact Us